For Professionals Only

This section is intended exclusively for orthodontists and dental technicians to upload scans and treatment plans. Patients are kindly asked to use the contact form on our website.

Privacy Policy

Effective Date: June 1, 2025
Last Updated: June 1, 2025

ALINE PRO Sp. z o.o.
ul. Nyska 59/2, 50-505 Wrocław, Poland
VAT ID (NIP): 8993025729
KRS (National Court Register): 0001174181
tel.: +48 883 501 554
e-mail: info@alinepro.pl

This Privacy Policy outlines the rules for collecting, using, storing, and sharing the personal data of Users of the
alinepro.pl website (hereinafter "Service") by ALINE PRO Sp. z o.o. By using the Service, you agree to the practices described below.

Table of Contents

  1. Scope and Definitions
  2. Data We Collect
  3. Purposes and Legal Bases for Processing
  4. Sharing of Personal Data
  5. Data Retention Period
  6. Cookies and Tracking Technologies
  7. User Rights
  8. Data Security
  9. Data Transfer Outside the EEA
  10. Contact and Exercising Rights

1. Scope and Definitions

Controller – ALINE PRO Sp. z o.o. with its registered office in Wrocław (ul. Nyska 59/2, 50-505 Wrocław), entered into the National Court Register (KRS) under number 0001174181, VAT ID PL8993025729, e-mail: info@alinepro.pl.
Service – the website available at https://www.alinepro.pl.
User – any natural person using the Service.
Personal Data – any information relating to an identified or identifiable natural person, in particular name and surname, e-mail address, phone number, 3D scan files, date of the scan, and comments submitted by the User.
Processing – any operation or set of operations which is performed on personal data (collection, recording, storage, alteration, disclosure, erasure, etc.).
Processor – an entity to which the Controller entrusts the processing of personal data on its behalf (e.g., hosting provider, e-mail operator, notification service provider).

2. Data We Collect

1. Data provided voluntarily in the form:
Name and Surname
E-mail address
Phone number
3D scan file
Date of scan
Comment
2. Technical data collected automatically:
IP address
Browser type and version, and operating system
Date and time of visit
Device information (e.g., screen resolution)

3. Purposes and Legal Bases for Processing

Purposes of processing personal data
  • Handling form submissions – to contact the User back and provide the service for the User's needs.
  • Administration and storage of submitted 3D scan files.
  • Providing technical support and customer service.
  • Website traffic analysis and statistics (after giving separate consent for analytical cookies).
Legal bases for processing personal data
  • Art. 6(1)(b) GDPR ("processing is necessary for the performance of a contract or in order to take steps at the request of the data subject prior to entering into a contract") – for handling submissions and contacting the User.
  • Art. 6(1)(f) GDPR ("legitimate interest of the controller") – for administering and archiving submitted 3D scan files, ensuring the security of the Service.
  • Art. 6(1)(a) GDPR ("consent of the data subject") – for collecting data for analytical purposes (Google Analytics) and other purposes necessary for the Service's operation, where a separate declaration of consent is required (cookies, newsletter, etc.).
  • Art. 6(1)(c) GDPR ("legal obligation") – for storing any documents or logs required by law.

4. Sharing of Personal Data

User's data may be transferred to the following recipients:

1. Subcontractors and processors
– Hosting and IT infrastructure service providers (e.g., Bubble)
– CDN and WAF platforms (e.g., Cloudflare)
– E-mailing service providers (e.g., Mailgun, SendGrid)
– Analytical services (Google Analytics, after consenting to analytical cookies)
– Advertising platforms (Google Ads, Meta Ads Manager, after consenting to advertising cookies)
– Backup and archiving providers (e.g., Amazon S3, Google Cloud Storage)

2. Internal employees and associates
– Individuals within ALINE PRO Sp. z o.o. responsible for customer service, data administration, and traffic analysis

3. Public authorities and authorized entities
– At the request of law enforcement, courts, or other state authorities, only to the extent required by law

4. Other entities
– In the event of a merger, acquisition, or sale of part or all of the Service – the data will become part of the transferred assets

In all the above cases, we ensure that:
– Data is shared only to the extent necessary to achieve a specific purpose.
– Recipients process the data in accordance with the GDPR and on the basis of a data processing agreement.
1. Data from the form
– We store it until deletion is requested by the User or for a maximum of 2 years from the submission date.

2. Technical data (logs)
– IP addresses, browser headers, and other system data are archived for up to 6 months.

3. Cookies
Essential cookies (session) are deleted after closing the browser.
Analytical cookies are stored for up to 13 months (according to Google Analytics settings).
Advertising cookies (e.g., Google Ads) — up to 180 days or according to the individual settings of the processor.

4. Legal documents and archives
– In case the retention period expires or the data is deleted by the User, some information may continue to be stored solely in an anonymized form or for archival/reporting purposes if such an obligation arises from legal regulations (e.g., accounting-tax laws).

All retention periods are monitored and automatically enforced in our systems.

6. Cookies and Tracking Technologies

To ensure the proper functioning of the Service, improve user experience, and analyze traffic, we use cookies and similar tracking technologies. Below are descriptions of each category:

1. Essential (technical) cookies
– Necessary for the basic functionality of the Service (sessions, navigation, security).
– They are always active and cannot be disabled.

2. Analytical cookies
Allow us to collect visit statistics and analyze user behavior (e.g., Google Analytics).
– Loaded only after consent is given in the cookie banner.
– Stored for a maximum of 13 months.

3. Advertising cookies
– Enable measuring campaign effectiveness and displaying personalized advertising content (e.g., Google Ads).
– Loaded only after consent is given in the cookie banner.
– Stored for up to 180 days or according to the provider's policy.

Managing cookies
  • You can change or withdraw your consent for analytical and advertising cookies at any time by using the "Only essential" or "Accept all" buttons in the cookie banner.
  • A full list of all cookies, along with their names, purposes, and exact retention periods, can be found in the Cookie Policy tab.
  • You can also manually delete or block cookies in your browser settings. Withdrawing consent or deleting cookies may affect the functionality of the Service.

7. User Rights

  • Right of access
    You have the right to obtain confirmation as to whether we process your personal data, receive a copy of it, and information about how it is processed.
  • Right to rectification
    You can request the immediate correction of incorrect or incomplete data.
  • Right to erasure (“right to be forgotten”)
    You have the right to request the deletion of your personal data when, for example, it is no longer needed for the purposes for which it was collected, or you withdraw your consent.
  • Right to restriction of processing
    You can request the restriction of the processing of your data, for example, when you contest its accuracy.
  • Right to data portability
    You have the right to receive the data you provided to us in a structured, commonly used format and—where technically feasible—to have it transmitted to another controller.
  • Right to withdraw consent
    Where processing is based on consent, you can withdraw it at any time. The withdrawal of consent does not affect the lawfulness of processing based on consent before its withdrawal.
  • Right to object
    You can object to the processing of data based on the legitimate interest of the controller or for marketing purposes.
  • Right to lodge a complaint
    You have the right to lodge a complaint with the President of the Personal Data Protection Office (UODO) if you believe that the processing violates the GDPR.
To exercise your rights, please contact us at: info@alinepro.pl.

8. Data Security

We ensure an appropriate level of protection for your personal data by applying technical and organizational security measures, including:

– Encrypting transmissions (HTTPS/TLS) when submitting forms and 3D scan files.
– Guaranteed access to systems only for authorized employees of ALINE PRO Sp. z o.o. using unique logins and passwords.
– Regularly creating backups and scanning the environment for vulnerabilities.
– Physical protection of servers and cloud providers (i.e., ISO/IEC 27001 requirements or equivalent).

Aline Pro Sp. z o.o. monitors security incidents and immediately takes corrective action in the event a breach is detected.

9. Data Transfer Outside the European Economic Area (EEA)

When using certain processors (e.g., hosting services, cloud services, analytical platforms), data may be stored or processed outside the EEA. We guarantee that:

– Any data transfer is based on an European Commission adequacy decision (so-called Standard Contractual Clauses) or on other permissible transfer mechanisms compliant with the GDPR.

– We have data processing agreements in place with our processors from outside the EEA, which ensure an adequate level of protection.

10. Contact and Exercising Rights

If you have any questions or wish to exercise your rights (access, rectification, erasure, etc.), please contact our Data Protection Officer:

e-mail: info@alinepro.pl
tel: +48 883 501 554
ALINE PRO Sp. z o.o., ul. Nyska 59/2, 50-505 Wrocław, Poland

We will respond to your request promptly, and no later than within the timeframe stipulated by the applicable GDPR regulations.

Cookie Policy

Effective Date: June 1, 2025
Last Updated: June 1, 2025

ALINE PRO Sp. z o.o.
ul. Nyska 59/2, 50-505 Wrocław, Poland
VAT ID (NIP): 8993025729
KRS (National Court Register): 0001174181
tel.: +48 883 501 554
e-mail: info@alinepro.pl

1. Introduction

Cookies are small text files saved in the User's browser when visiting the Service. We use them to ensure the Service functions correctly, to collect anonymous statistics, and potentially to display personalized advertising content—but only if you consent to it.

2. Categories of Cookies

2.1 Essential (technical) cookies
  • Purpose: Basic functionality of the Service (maintaining sessions, security, handling forms).
  • Example names:
     · session_id
    (maintaining session)
      · csrftoken (securing forms)
  • Retention period: Until the browser is closed.
  • Note: These cookies are always enabled—without them, the Service would not function correctly.
2.2 Analytical cookies
  • Purpose: Collecting anonymous statistics on visits and user behavior (Google Analytics).
  • Example names:
     · _ga
    (distinguishing users) – stored for up to 2 years
      · _gid (distinguishing sessions) – stored for 24 hours
     · _gat (throttling request rate) – stored for 1 minute
  • Loading: Only after consent is given (by clicking "Accept all" in the cookie banner).
2.3 Advertising cookies
  • Purpose: Measuring the effectiveness of advertising campaigns and displaying personalized content (Google Ads).
  • Example names:
     · _gcl_au
    (linking user with campaign) – stored for 90 days
      · IDE (Google advertising service) – stored for 1 year
     · test_cookie (checking for cookie support) – deleted after closing the browser
  • Loading: Only after consent is given (by clicking "Accept all" in the cookie banner).
2.4 Functional cookies
  • Purpose: Remembering user preferences, e.g., the status of cookie consent.
  • Example names:
     · cookieconsent_status
    (consent status in banner) – stored for 1 year
  • Loading: Activated immediately (necessary to remember whether the user has consented or not).

3. Cookies We Use

4. How to Manage Cookies

1. Cookie banner
– When you enter the Service, a banner with two options will be displayed:
Only essential – enables only technical and functional cookies; disables analytical and advertising cookies.
Accept all – enables all categories of cookies.
2. Changing settings after the initial choice
– If you want to change your consent (switch between "Only essential" and "Accept all"), go to the end of the Cookie Policy and click the appropriate button ("Accept all" or "Only essential"). After clicking, your settings will be saved, and the page will reload to apply the changes.
3. Browser settings
You can manually delete or block cookies in your browser settings:
  • Chrome: Settings → Privacy and security → Cookies and other site data → See all cookies and site data → Remove or block selected cookies.
  • Firefox: Options → Privacy & Security → Cookies and Site Data → Manage Data → Remove selected items.
  • Safari: Preferences → Privacy → Manage Website Data → Remove all or select individual items.
  • Edge: Settings → Cookies and site permissions → See all cookies and site data → Remove individual or all cookies.
Note: Deleting or blocking cookies may affect the proper functioning of the Service and limit some features.

5. Policy Updates

The Service reserves the right to make changes to the Cookie Policy at any time. The last update date (above) indicates the current version of the document. We recommend checking this page regularly to stay informed of any changes.

Update Cookies